Service delivery in the Nigerian public service structure is complicated and has created concerns about services rendered to citizens
by the local governments ( LGs ) as inaccessible and inadequate. Local governments or area councils, constitutionally created as the third tier of government (government at the grassroots) have become appendages of states’ government, leading to ineffectiveness and
inefficiency of basic services to citizens. In a bid to strengthen and improve service delivery within the local government structure, PWAN through the ACCESS Nigeria II project partnered with two Area Councils in the Federal Capital Territory (FCT) – AMAC and Bwari Area Council – to conduct an assessment of services delivery.
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